On the basis that an informed customer is a good customer. I am providing a wealth of links and references for you to read. I have broken them up into three primary areas. They are: Cost Justifying User Centered Design - Where does all that ROI come from? The User Centered Design Process, Standards and Guidelines- information to help you with understanding how and why the User Centered Design Methodology works. And finally everything you would ever need to know about ensuring your product is in compliance with the rules and laws relating to Universal Accessibility for the disabled.
On the basis that an informed customer is a good customer. I am providing a wealth of links and references for you to read.
I have broken them up into three primary areas. They are: